Expert Washer Repair
Our technicians have completed more than 127,000 washer repairs since 2020.
Factory-Trained Technicians, Original Brand Parts
From our service data
We analysed our last 12 months of washer repairs where a replacement part was needed. These are the ones that came up most often.
| Repair | 12 months | Parts | Labour |
|---|---|---|---|
| Main control boardWon't start, stops mid-cycle, or won't advance past a stage | ~1,300 | $170–$310 | $105–$125 |
| Door seal and latchLeaking around the door, or a door that won't lock or release | ~1,050 | $55–$135 | $125–$140 |
| Drain pumpWater left in the drum, or a cycle that stalls before the spin | ~850 | $100–$140 | $115–$130 |
| Suspension and shocksBanging or walking across the floor on the spin cycle | ~750 | $70–$280 | $155–$170 |
| Tub, drum and bearingsGrinding or rumbling that gets worse as the drum speeds up | ~700 | $380–$535 | $280–$335 |
Repair counts and parts prices come from our own completed jobs over the last 12 months, not from an industry estimate. Ranked by how often each repair needed a replacement part. Many service calls are resolved without one.
Both figures are typical. Individual jobs can run higher, and parts prices vary by model, supplier and availability. You get a written quote before any repair work begins.
Prices exclude the $129.95 diagnostic visit fee and taxes.
Airing out the drum between loads stops moisture from turning into mould and musty odours.
Residue trapped in the rubber seal is one of the most common causes of leaks and smells.
Oversized loads strain the motor, bearings, and suspension, leading to noise and premature wear.
Too much detergent leaves residue that clogs hoses and pumps; HE machines need HE detergent specifically.
Bulging or cracked hoses are a leading cause of flooding; replace them every 3-5 years.
A hot cycle with washer cleaner or vinegar clears detergent film and buildup inside the drum.
Water around a front loader usually traces to the door seal or a hose connection. Here's how to find it.
Causes
Clothes coming out soaking wet? A spin failure has a few common causes, from the lid lock to the drive system.
Causes
Standing water at the end of a cycle usually means something's blocking the drain path. Here's where to look first.
Causes
FAQ
Most popular questions we get asked.
Vibration is expected. You will feel it through the floor once the drum hits full spin speed, and a bit of wobble goes with that. Banging is a different thing, and so is a machine that walks itself across the laundry room. Sometimes that is a lopsided load or feet that have worked loose and need levelling. If it happens load after load, the suspension rods or shock absorbers inside have worn out and stopped absorbing the movement. That does not fix itself.
Not for long. A bit of extra movement will not hurt anything. A machine that is banging or walking will work a water line loose or crack a hose fitting, and it grinds the drum bearing down a little further every load. Grinding or metal-on-metal noise is the point to stop. Same if the machine is physically moving. The repair costs far less than a flooded laundry room or a seized bearing.
Could be either, and it is worth checking the simple things before you book anything. A lot of these calls turn out to be an overloaded or lopsided load. A blocked pump filter or a kinked drain hose accounts for most of the rest, and clearing either one puts the machine back to normal. Once you have been through that and it still will not drain or spin, you are into mechanical faults. A failed lid or door switch is common. So is a worn drive belt, or a pump that has simply died. That is a technician call, because buying parts without a diagnosis usually means buying the wrong one.
Washers run $700 to $1,800 to replace, and common repair parts are $55 to $535 before labour and diagnosis. A washer lasts 10 to 13 years with normal care. Our rule is half. If the repair costs more than half a new machine and the washer is past the middle of its life, put the money toward the replacement instead. Ask your technician where the repair lands before you decide.
You have already done the maintenance, so the problem is somewhere a cloth will not reach. Hot cleaning cycles and a wiped gasket handle the surface odours, and leaving the door open between loads keeps the drum dry. What is left is usually a door seal degraded enough to trap water in the folds, or a partial blockage further down the drain path than you can get to. Once in a while it turns out to be the plumbing behind the wall and not the washer at all. Have someone look at it rather than buying more cleaner. Vinegar does not fix a torn seal.
Yes. Our factory-trained technicians work on all major brands including Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, Electrolux, Bosch, Miele, and more.
National Coverage, Local Expertise
Our technicians are factory-trained on the brands they service.
90-day parts and labour warranty
Factory-trained professionals
Book online any time, or call us Monday to Friday, 7am to 5pm MT / 9am to 7pm ET
Serving communities across five provinces
The Boreal Repair Process
It's straightforward, you book, we take care of the rest.
Choose your appliance type, describe the issue, and pick a time that works
Your technician will inspect your appliance and diagnose the problem.
We fix the issue, clean up, and back every repair with a 90-day parts and labour warranty.