Samsung Appliance Repair
Over 158,000 Samsung repairs completed across Canada since 2020. Genuine Samsung parts, and a 90-day warranty on parts and labour.
Factory-Trained Technicians, Original Brand Parts
From Our Service Data
Refrigerators and Freezers
Ranges
Washers
Dishwashers
Dryers
The rest is wall ovens, cooktops, over-the-range microwaves and range hoods.
What these numbers do and do not mean. Repair volume follows the installed base. The number of Samsung repairs we complete tracks how many Samsung appliances were sold in Canada over the past decade and more, so a brand with fewer units in Canadian kitchens shows a smaller number here. That is a measure of how many were sold. It says nothing about how often they fail or how well they were built.
How we count. Completed in-home repair jobs recorded by our technicians between January 2020 and September 2026. Parts figures cover genuine Samsung parts used on those jobs, net of returns. All figures are rounded down.
Data current as of September 2026.
A Samsung kitchen can be a basic top-freezer or a Bespoke column, and the two barely resemble each other once the panel is off. We repair the full line.
Panel-swap refrigerators, Bespoke AI laundry and the current flagship kitchen line. That takes in the touchscreen controls and the customizable door panels.
The refrigerators with the built-in screen and camera system, where the display and the appliance have to be diagnosed as two connected things.
Front-load and top-load washers with matching dryers, running Samsung's Smart Dial controls. Stacked and FlexWash configurations as well.
Samsung's premium built-in kitchen appliances, wall ovens and built-in refrigeration included.
The mainstream Samsung refrigerators, ranges, washers, dryers and dishwashers sold through Canadian retailers. Most of the work on this page is here.
Samsung OTR units. Replacing one instead of repairing it means matching a cabinet opening and paying for installation on top.
What We Repair
We fix all types of appliances. Our factory-trained technicians handle repairs for all major brands and appliance types.
The Boreal Repair Process
It's straightforward, you book, we take care of the rest.
Choose your appliance type, describe the issue, and pick a time that works
Your technician will inspect your appliance and diagnose the problem.
We fix the issue, clean up, and back every repair with a 90-day parts-and-labour warranty.
FAQ
Most popular questions we get asked.
Yes. Refrigerators, ranges, washers and dishwashers make up most of it, and we cover the rest of the Samsung line as well. Over 158,000 Samsung repairs completed across Canada since 2020.
Genuine Samsung parts. Over 214,000 of them since 2020, across more than 7,400 different part numbers.
We do. Bespoke panels and Family Hub screens each come with their own service procedure, and our technicians are trained on them. On a Family Hub the screen and the refrigerator are two connected systems, so part of the diagnosis is working out which one is actually at fault.
No. It means there are a lot of them in Canadian homes. Repair counts follow how many units were sold here, so the number on this page is a record of our experience rather than a verdict on how Samsung builds.
Samsung is a trademark of its owner. The repair figures on this page come from Boreal's own completed job records. They reflect how many Samsung appliances are in Canadian homes and carry no assessment of product reliability.
