About Boreal
Boreal is the direct-to-consumer brand of a national appliance service division whose technicians have completed over 620,000 repairs since 2020. We work on every major brand, we diagnose and quote before any work starts, and every repair carries a 90-day parts-and-labour warranty.
What We Repair
We fix all types of appliances. Our factory-trained technicians handle repairs for all major brands and appliance types.
The Boreal Repair Process
It's straightforward, you book, we take care of the rest.
Choose your appliance type, describe the issue, and pick a time that works
Your technician will inspect your appliance and diagnose the problem.
We fix the issue, clean up, and back every repair with a 90-day parts-and-labour warranty.
Brands We Service
Our technicians are factory-trained on the brands we service.
National Coverage, Local Expertise
Our technicians are factory-trained on the brands we service.
90-day warranty on all repairs
Factory-trained professionals
Book online any time, or call us Monday to Friday, 7am to 5pm MT / 9am to 7pm ET
Serving 32 local service areas across five provinces
Latest Reviews
"Our dishwasher had something lodged deep in the drain. The technician arrived on time, explained exactly what was wrong, and worked through it carefully without rushing. He tested everything before he left and the area was spotless. The dishwasher has run perfectly since."
"The technician took the time to explain what was happening with our fridge, what needed to be repaired, and what came next. He ordered the parts, told us how to get the fridge ready for his return visit, and left us confident the problem was being handled properly."
"The technician who came to service our fridge knew his work and brought an apprentice with him. Watching him teach as he went was impressive. The fridge was working properly within a day."
"I had a great experience with Martin. He was friendly, professional and easy to talk to, did an excellent job repairing my refrigerator, and made sure everything was working properly before he left."
"Our technician quickly worked out why our dryer had no heat, fixed it promptly and professionally, and even cleaned up afterward. Very pleased."
"Our induction stove needed fixing and the technician called ahead with a time frame and arrived inside it. Friendly, knowledgeable, and the issue was sorted."
"Our technician came out for a freezer repair and ended up diagnosing an LG fridge that had been giving us trouble for a long time. He answered all my questions, was thorough, and explained the next steps so we knew exactly what to expect."
"Our technician troubleshooted the problem with our range and had it sorted out. He was professional, and he left the work area clean when he was finished."
Genuine Google reviews of our service teams.
FAQ
Most popular questions we get asked.
The diagnostic visit is $129.95. That covers a technician coming out, diagnosing the fault properly, and giving you a firm quote. The repair is priced separately: parts and labour depend on the appliance and the fault, and you approve the price before any work starts. No surprise charges.
We cover 32 local service areas across British Columbia, Alberta, Manitoba, Ontario and Nova Scotia, with technicians based in the areas they serve. Each of our location pages lists the specific communities covered, so the fastest way to check is to find your area on the Locations page.
Almost certainly. Our technicians are factory-trained on Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, Kenmore and Electrolux, and we work on most other major brands as well. If you are not sure, tell us the brand and model when you book and we will confirm before we schedule.
Every repair is covered for 90 days on both parts and labour. If the same fault comes back within that window, we return and fix it at no charge. The warranty covers the repair we performed, not unrelated faults that develop later in the appliance.
It depends on the appliance's age, what has failed, and what the part costs. Many common faults are worth fixing, and a repair is usually a fraction of the cost of a new appliance plus delivery and installation. Some faults on an older unit are not worth it. Our technician will tell you honestly which situation you are in once the appliance has been diagnosed, and the decision is yours. Each of our appliance pages sets out what is usually worth repairing for that type of appliance.
