Dishwasher Leaking Water
Water on the floor near your dishwasher often traces back to the door seal or a hose connection. See how to trace it.
Water pooling around or under your dishwasher is most often caused by a worn door gasket that no longer seals tightly during the wash cycle. A cracked tub, a loose hose connection, or oversudsing from the wrong detergent can also be responsible, and each tends to leave water in a fairly identifiable spot once you know what to look for.
You can safely check the door gasket for visible cracks or trapped food debris, confirm you're using dishwasher-specific detergent in the right amount, and inspect visible hose connections if you can safely access the space underneath. It's also worth wiping down the gasket during your regular kitchen cleaning, since food residue trapped in the folds can prevent it from sealing fully even when the rubber itself is still in good shape and shows no visible damage. If the leak continues after these checks, or you suspect a cracked tub, a technician needs to access the machine to confirm the source.
Can regular dish soap really cause a leak?
Yes, regular dish soap isn't formulated for the low-suds environment a dishwasher needs, and even a small amount can create enough foam to force its way out around the door during the wash cycle, sometimes within just a few minutes of the cycle starting.
Why does my dishwasher only leak from the door during certain cycles?
Heavy-duty or pot-scrubber cycles run longer with more water movement, which can put more pressure on a worn door gasket compared to shorter, gentler cycles, making leaks more likely to show up on those settings first before eventually appearing on every cycle.
Is it safe to keep using the dishwasher until it's fixed?
It is not recommended since a worsening leak can affect nearby flooring or cabinetry sooner than expected if left unaddressed.
Can I replace a door gasket myself?
It's possible on some models and is one of the more accessible repairs, since the gasket typically pulls out and press-fits back in without needing to disassemble the door. If you're not confident doing this cleanly and evenly, a technician can handle it correctly.
Will a leak damage my kitchen floor or cabinets?
Standing water can warp flooring or swell cabinet bases if it sits for an extended period, so it's worth addressing a leak fairly soon even if it seems minor at first and easy to wipe up after each cycle.
If the basics don't stop the leak entirely, Boreal's technicians can find the exact source and repair it properly, backed by a 90-day warranty on parts and labour.
Brands We Service
Our technicians are factory-trained on the brands we service.
The Boreal Repair Process
It's straightforward, you book, we take care of the rest.
Choose your appliance type, describe the issue, and pick a time that works
Your technician will inspect your appliance and diagnose the problem.
We fix the issue, clean up, and back every repair with a 90-day parts-and-labour warranty.
National Coverage, Local Expertise
Our technicians are factory-trained on the brands we service.
90-day warranty on all repairs
Factory-trained professionals
Book online any time, or call us Monday to Friday, 7am to 5pm MT / 9am to 7pm ET
Serving communities across five provinces